Interactive Services

Interactive Services – Gardner MA

The City of Gardner Massachusetts has accomplished successes in Interactive Services, including, but not limited to:

The City of Gardner has achieved much in improving the availability of interactive services. GardnerMagazine.com asked Gardner MA Mayor Michael Nicholson about what Gardner has achieved in this regard and what he sees coming down the pike. Here’s what he had to say:

Mayor Nicholson: Well, one of the things that we’ve achieved so far, Werner, is through our viewpoint online permitting system, where we can bring the services of City Hall into the comfort of your home on a 24’7 basis. If you want to apply for a building permit, a health department, something in the clerk’s office, now that we’re going to do that with the dog licenses, you can do that from the comfort of your home. You don’t have to worry about your city hall open. How am I going to get there. What do I need for this. It’s all available right there online. By doing something like that we just make it so its easier for people. And that’s the thing is we want to make the processes here as easy as possible. No one wants to come to City Hall and get confused. But if we can make it so that confusion goes away because it makes a complicated procedure more understandable, then we make it so that people have an idea of why were doing what were doing as well. And feel like they can do it on their own. And hopefully well be able to integrate that into more than just those 3 departments that we have it.

Gardner Mayor Nicholson explained that there is a greater compliance with people renewing their licenses on time.

Mayor Nicholson: Absolutely. We definitely get a lot more in than when we have to use to mail everything out and do everything over paper. It just makes it so much easier.